At the recently held National Lok Adalat in Hyderabad, the TGCSB, in coordination with the Telangana State Legal Services Authority (TSLSA), banks, digital payment service providers, police commissionerates and district police units across the state, facilitated the refund of Rs 42.28 crore to 3,896 victims.
Cyberabad emerged as the top-performing unit in facilitating refunds through the Lok Adalat, ensuring the return of Rs 14.19 crore to 942 victims. The TGCSB ranked second, facilitating refunds of Rs 10.55 crore to 41 victims, while Malkajgiri stood third with Rs 5.27 crore refunded to 1,024 victims.
Hyderabad Police facilitated refunds of Rs 5.02 crore to 530 victims, while Suryapet Police helped recover Rs 0.76 crore for 34 victims.
Besides the Lok Adalat, the TGCSB is actively using the Money Restoration Module (MRM), launched by the Ministry of Home Affairs in May 2026, to facilitate the restoration of funds to cybercrime victims.
The MRM has been operational in Telangana since June and enables refunds to victims without requiring court orders. As of September 12, Rs 27.23 crore had been refunded to 9,355 victims through the module.
Through the Lok Adalat and MRM mechanisms, a total of 13,251 victims have received financial relief in the state this year, Goel said.
The TGCSB has urged cybercrime victims to apply for refunds through the MRM. Since its inception, the Bureau has facilitated the refund of Rs 514.93 crore to 73,204 victims.
“Telangana continues to remain at the forefront of providing financial justice to cybercrime victims,” Goel said, attributing the results to prompt response to complaints, effective coordination with banks, judicial support and efficient utilisation of the Lok Adalat and MRM mechanisms by police units across the state.
“The TGCSB remains committed to further strengthening the Lok Adalat and MRM-based recovery mechanism to provide faster financial relief and justice to cybercrime victims,” she added.
The Bureau also advised citizens not to disclose OTPs, PINs, passwords or banking details to unknown persons under any circumstances. Citizens were advised to verify customer-care numbers only through official websites and avoid clicking on suspicious links received through SMS, email, WhatsApp or social media platforms.
In case of cyber fraud, victims should immediately call the 1930 Cyber Helplineor lodge a complaint through cybercrime.gov.induring the “Golden Hour”. Prompt reporting significantly improves the chances of freezing and recovering the defrauded amount, the TGCSB said.
