TPCODL inaugurates its second all women customer care centre at Puri
Published By : Lelin Mallick | January 14, 2021 6:49 PM
Share
Bhubaneswar, Jan 14: TP Central Odisha Distribution Ltd. (TPCODL), a joint venture between Tata Power and the Government of Odisha, inaugurated its second all women customer care centre at Puri Division Office. The customer care Center was inaugurated by Itishree Nayak, Deputy Collector, Puri in the presence of TPCODL’s senior management and women employees. The CCC will be entirely managed by a team of women officials who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments, addressing to customers’ queries & concerns along with other customer-related services at the CCC thereby, strengthening their participation in offering excellent services. It is also fully equipped with a queue management system, self-help kiosk and feedback tab for providing a better customer experience. Speaking on this occasion, M. Shenbagam, Chief Executive Officer, TP Central Odisha Distribution Limited said, “We are glad to inaugurate our second All Women CCC at Puri. Through this CCC, we aim to deliver an enhanced customer experience as well as offer requisite training to local women in order to help them become more independent.” In December 2020, TPCODL inaugurated its First All Women Customer Care Center at Badambad, Cuttack to influence the employability and empowerment of the local women, a first by any power utility in Odisha. With this, Tata Power has a smooth and successfully operational chain of over 5 All-Women CRCs across Mumbai, Delhi and Ajmer.
Prameya English Is Now On WhatsApp Join And Get Latest News Updates Delivered To You Via WhatsApp
You Might Also Like
More From Related News
Four staff members arrested in connection with 16-Year-Old Student's suicide at Odisha School
Odisha Junior Boys Football Team heads to Amritsar for Dr. B.C. Roy Trophy 2025–26
Odisha wins top honours at IITM Chennai for Innovative Tourism
3 students flee hostel to escape torture by seniors in Odisha's Jajpur
President Droupadi Murmu witnesses Odia film on Jagannath's sacred Nabakalebara ritual
Know Petrol-diesel price in Odisha today
Odisha Energy transition: Odisha leads the way says Dy. CM Singh Deo
Odisha: 20-year girl dies in self-immolation
Orissa High Court extends interim protection of former IAS Officer Bishnupada Sethi
SOA turns 19, aims to contribute more to the society: VC
Cuttack MP Mahtab meets CM Majhi to push key development projects
Lady AYUSH Doctor’s suspicious death in Sundargarh