Indian Railway resolves 2.5 lakh public grievances in month-long special campaign

Prameyanews English

Published By : Chinmaya Dehury | November 8, 2024 7:07 PM

Indian Railway

New Delhi, Nov 08: The Ministry of Railways has successfully completed Special Campaign 4.0, a month-long initiative launched on 2nd October 2024. The campaign, which concluded recently, was designed to foster a culture of cleanliness, improve organizational efficiency, and engage employees and the public in meaningful ways across Indian Railways.

The campaign, led by Chairman & CEO of Railway Board, and actively monitored by Secretary, Railway Board, and other senior officials, garnered widespread participation from Railway staff at all levels, making it a resounding success.

Key achievements of special campaign 4.0:

Extensive cleanliness drives:

A total of 56,168 cleanliness drives were conducted across Indian Railways, focusing on workplace hygiene and the cleanliness of Railway stations.

Special emphasis was placed on scrap disposal, freeing up 12.15 lakh square feet of space and generating a significant revenue of Rs. 452.40 Crores.

 Pendency Reduction:

The campaign led to remarkable progress in addressing pending matters across various departments:

1065 MP references were resolved in full.

138 State Government references were successfully addressed.

65 out of 69 PMO references were cleared.

55 out of 139 Parliamentary Assurances were completed.

2.5 lakh public grievances were resolved.

1427 Public Grievances Appeals were addressed.

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