Bhubaneswar, Oct 28: East Coast Railway (ECoR) has organized an interactive session with all its stake holders, contractors and suppliers to raise issues and suggestions so as to bring out better customers relations and transparency, which would ultimately help in service delivery and growth of both Railway & Industry in a better way.
The meeting was conducted under the chairmanship of H. K. Dutta, Senior DGM cum Chief Vigilance Officer, ECoR. During the discussion, priority was given on transparency in dealing with stake holders and sorting out the complaints in fair and effective manner. Apart from this, while making procurement of goods and services as well as while entering into contracts, this should be utmost transparency.
Stakeholders and rail users from different industries i.e. steel plants, representatives from ports, suppliers, banks, contractors actively participated inthe interactive session and presented their views and suggestions.