TPCODL inaugurates its second all women customer care centre at Puri
Published By : Prameya News Bureau | January 14, 2021 IST
Share
Bhubaneswar, Jan 14: TP Central Odisha Distribution Ltd. (TPCODL), a joint venture between Tata Power and the Government of Odisha, inaugurated its second all women customer care centre at Puri Division Office. The customer care Center was inaugurated by Itishree Nayak, Deputy Collector, Puri in the presence of TPCODL’s senior management and women employees. The CCC will be entirely managed by a team of women officials who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments, addressing to customers’ queries & concerns along with other customer-related services at the CCC thereby, strengthening their participation in offering excellent services. It is also fully equipped with a queue management system, self-help kiosk and feedback tab for providing a better customer experience. Speaking on this occasion, M. Shenbagam, Chief Executive Officer, TP Central Odisha Distribution Limited said, “We are glad to inaugurate our second All Women CCC at Puri. Through this CCC, we aim to deliver an enhanced customer experience as well as offer requisite training to local women in order to help them become more independent.” In December 2020, TPCODL inaugurated its First All Women Customer Care Center at Badambad, Cuttack to influence the employability and empowerment of the local women, a first by any power utility in Odisha. With this, Tata Power has a smooth and successfully operational chain of over 5 All-Women CRCs across Mumbai, Delhi and Ajmer.
News7 Is Now On WhatsApp Join And Get Latest News Updates Delivered To You Via WhatsApp
You Might Also Like
More From Related News
Nomination process for first phase election in Odisha concludes with 30 MP candidates in fray
SOA signs MoU with Kaynes Semicon for collaboration in the realm of semiconductors
Pandian visits Koraput: Hits campaign trail for BJD candidates
Heat wave conditions in Odisha likely to persist for a week: CEC
Congress likely to field Moquim's daughter Sofia in Cuttack-Barabati assembly seat
Who will be BJD candidate from Khandapada assembly seat?
Orissa HC imposes Rs 5L fine for ‘frivolous’ plea against Ashwini Vaishnaw’s Rajya Sabha poll
Suspicious drone falls near Bargarh MP Suresh Pujari’s residence in Jharsuguda
Odisha forest dept installs 5 AI-based cameras in Similipal Tiger Reserve for prompt reporting of wildfire
Shah calls for first BJP govt in Odisha
Six wagons of goods train derail in Odisha’s Koraput
Keonjhar mangoes create place in Mumbai, Delhi markets
Forest fires continue to rage in Similipal, 28 points doused
Odisha police seeks 3 helicopters for smooth conduct of elections in Maoist areas
IMD issues heat alert for Odisha
2 Maoists killed in gunfight in Boudh
Elections 2024: HM Amit Shah to arrive in Odisha today
Know Actress-turned politician Varsha Priyadarshini, her embark as Nimki from Nimpur village to Naveen Niwas
Odisha: Son campaigns for father in Jatani
Keonjhar LS: triangular fight to be witnessed in tribal-dominated region