TCS ranks #1 in customer satisfaction in France

Published By : Chinmaya Dehury | January 17, 2022 12:44 PM

Mumbai, Jan 17: Tata Consultancy Services has been voted number one in customer satisfaction in France in an independent survey of CxOs of top IT spending organizations. This is the third consecutive year that TCS has taken the top spot with an overall satisfaction score of 84%,compared to the industry average of 71%, reflecting TCS' strong performance across multiple dimensions. Rammohan Gourneni, Country Manager, TCS France, said: "We are pleased to be ranked number one by our clients in France for our customer-centricity, domain knowledge and outstanding account management. These attributes and our sustained investments in talent development, innovation as well as the value we have created for our customers by continually investing in building localized domain capabilities across industries have made us the preferred growth and transformation partner to our French customers.” The independent study by Whitelane Research surveyed more than 160 CxOs and senior decision-makers of the top IT spending organizations in the country, representing over 480 contracts. It evaluated 31 IT service providers over 9 key performance indicators along service delivery, relationship, innovation, and transformation. TCS took the top position in Business Understanding, Proactivity, Account Management, and Service Quality. By IT domain, the company ranked first in Application Development, Maintenance and Testing with an 85% satisfaction score.

Prameya English Is Now On WhatsApp Join And Get Latest News Updates Delivered To You Via WhatsApp

You Might Also Like

More From Related News

Union Minister Rajiv Ranjan Singh unveils 17 new fisheries clusters at ICAR-CIFA, Bhubaneswar

Odisha honoured by Agriculture Today for best agricultural practices

Over 57% of Odisha Yatri users are women

IBCS Organises FDP on India's Growth and Economic Challenges

Odisha tops in private investments, says Industries Minister Sampad Swain

Google Launches AI Mode in Search Across India, English Only for Now

Google launches AI mode feature for all users in India

JSW Steel’s Narayanposhi Mines honoured with 5-star award

Titan Shares Plunge: Jhunjhunwala Family Loses Rs 900 Crore as Tata Stock Hits 52-Week Low

Jindal (India) gets nod for ₹3,600 Cr greenfield steel plant in Odisha

Odisha govt. revokes restrictions on delinked HDFC, Axis and ICICI Banks

RBI led ' HDFC Bank Currency Chest' floats Mega Coin Mela at Puri Grand Road ahead of Bahuda Yatra

Microsoft Manager Laid Off After 25 Years Shares Bittersweet Farewell in Viral LinkedIn Post

Foxconn Recalls Chinese Engineers from India, Threatens Apple iPhone 17 Production

RBI asks Banks to Integrate DoT’s Financial Fraud Risk Indicator (FRI)

R E C L A I M to develop framework for repurposing mines

East Coast Railway posts 9.69% growth in freight loading in Q1 of FY 2025-26

Jio crosses 5 lakh JioFiber and JioAirFiber subscribers milestone in Odisha

India's GST system hits record ₹22.08 lakh crore collection in 2024–25

India-US to Announce Interim Trade Deal, Avoiding July 9 Tariff Deadline

WhatsApp Channel

Latest News

Fire breaks out at Rourkela Railway Station: B...

Amit Shah chairs 27th meeting of the Eastern Z...

Eastern Zonal Council Meeting with Amit Shah c...

Rahul Gandhi’s Odisha visit tomorrow: CP draws...

Kapil Sharma’s Kap’s Café in Canada attacked b...

Bhubaneswar first track court sentences man to...

Punjab Cabinet approves Rs 10 lakh health insu...

Copyright © 2024 - Summa Real Media Private Limited. All Rights Reserved.