TP Northern Odisha Distribution Ltd launches project ‘NISTHA’
Published By : Prameya News Bureau | December 22, 2021 IST
Share
Bhubaneswar, Dec 22: TP Northern Odisha Distribution Limited (TPNODL), a joint venture between Tata Power and the Government of Odisha, recently launched its customer redressal project, ‘NISTHA’. Under this project, the NISTHA camps are being set up at each sub-division which acts as a one-stop solution for consumers for all their electricity related issues. TPNODL has launched project ‘NISTHA’ with an aim to enhance customer service and provide a convenient solution for electricity problems. So far, it has already organized around 224 camps across 16 divisions which have been attended by 5179 consumers. Besides this, the company has successfully resolved over 3343 spot bills and registered around 101 new connections, generated 457 spot reading based bill, issued 24 disconnection notices, completed 432 spot capturing of meter data and 134 spot rectifications of consumer data through this project. Bhaskar Sarkar, CEO, TPNODL said, “Customer satisfaction has been an integral part of TPNODL’s culture. With project NISTHA, we are strengthening our commitment towards providing reliable, affordable and quality power to our customers. We are confident that they will benefit from this project and find easy and permanent solutions for their electricity related problems.” Through project ‘NISTHA’, TPNODL intends to resolve various issues such as unmetered connection or defective meters, update Saubhagya meter in the system, provisional bill issues, low collection reach and past disputes.
News7 Is Now On WhatsApp Join And Get Latest News Updates Delivered To You Via WhatsApp
You Might Also Like
More From Related News
Odisha couple gets lifer for killing Divyang son
Odisha: Congress to play crucial role in 70 Assembly seats
Odisha: Boudh to witness triangular contest this time
Angul Junior Revenue Assistant dismissed from govt service for bribery
IIT Bhubaneswar organizes seminar on ‘Unleashing the fire within’
Beat the heat: Commissionerate police introduces AC helmets for traffic cops
Student traffic volunteers disappear in Bhubaneswar
BJD announces its 6th list of candidates
Odisha: Nor’wester alert from April 21
Couple killed as ambulance hit them on Mahanadi bridge
Odisha woman gets 10-year jail term for killing her boyfriend
First Coordination Committee Meeting for Ratha Yatra 2024 today
Jharsuguda boat mishap: Death toll rises to seven, one still missing
Estranged star couple Varsha -Anubhav at politically contrast position ?
Patient awareness and interaction programme marks World Liver Day at AIIMS Bhubaneswar